"Success in business - and in life - is 10% technical skills and 90% people skills"

Bob Burg shares these skills in this power-packed, easy-to-read and simple-to-apply book! You'll realize benefits you can use the rest of your life to attain the results you want in both your business and personal life.

You'll learn how to:

• Avoid problems with others and win them over to your way of thinking
• Have people "bending over backwards" to make you happy
• Save money through win-win negotiating techniques
• Ask for help and get it - from anyone
• Diffuse an argument and turn a "potential enemy" into your most ardent supporter!
• Write a "complaint" letter that gets results and elicits positive action
• Talk your way out of a traffic ticket
• Communicate more effectively with your spouse, children, employer, employees, friends, strangers and anyone else!

You'll also learn:

• The 3 "P's" of powerful persuasion
• The 7 words never to say - they will eventually come back to haunt you
• The 8 key words to immediately get someone on your side of an issue

About the author: A pioneer in the art and science of relationship leveraging, best-selling author Bob Burg shows professionals how to naturally use positive persuasion principles in both their personal and professional lives.

Bob has appeared on stage with such legends as Zig Ziglar, Larry King, Coach Lou Holz, Brian Tracy, Mary Lou Retton, Dr. Denis Waitley, Harvey Mackay, Dr. Stephen Covey, Dr. Joyce Brothers, former President Gerald Ford and countless others!

Taal: Engels

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